Shipping
Streamlined Shipping for Your Office Needs
Enjoy free shipping on orders over $50 (before taxes and after discounts) within Canada. This excludes heavy or bulky items and deliveries to remote areas. For orders under $50, a flat shipping fee of $9.95 applies (with the same exceptions).
We partner with Purolator to ensure your order arrives quickly and safely. In some cases, Canada Post might handle deliveries in areas not serviced by Purolator.
How Shipping Costs are Calculated
We calculate shipping fees based on your order's weight, size, and where it's going. While we strive for clear explanations, some details like the exact definitions of "heavy" or "bulky" are outlined in our agreement with Purolator. These definitions may be subject to change, but our commitment to transparent pricing always remains. You will see your exact shipping cost before you complete your order. All fees are displayed in your cart, so there are no surprises.
Order Processing
We ship orders once your payment is approved, and the items are in stock.
Unforeseen circumstances can occasionally cause delays. If this happens, we'll do our best to notify you and get your order back on track as soon as possible.
Expected Delivery Times
Most in-stock items reach major Canadian cities within 1-2 business days! Deliveries to more remote areas may take a bit longer, but we'll do our best to get your order to you quickly. We are unable to deliver to Post Office Boxes.
Products that are backordered, out-of-stock, or shipped from a partner may have extended delivery times. When you add an item to your shopping cart, you may receive one of the following messages to help you understand the estimated delivery date:
- "In-stock" - Usually ships within 1 to 2 business days.
- "This product requires special shipment. Ships separately" - Delivery times will vary.
- "On backorder" - Backordered products will ship as soon as they become available. For more information before placing an order, or if you do not receive your product within the expected time, please contact Customer Support at customersupport@gobizzy.ca.
Delivery Details
After placing an order, you'll receive an email confirmation with an estimated delivery date, and you can track your order's progress online with Purolator.
Generally, deliveries occur between 8:00 AM and 9:00 PM local time, Monday to Friday.
Customers may be asked to sign for the delivery, depending on the location you’re shipping to.
Unexpected Delays?
We understand that getting your order on time is important. While we strive for prompt delivery, unforeseen circumstances can occasionally cause delays. If this happens, we'll do our best to notify you and get your order back on track as soon as possible.